❐ = links to live (non-portfolio) pages
U.S. Energy Information Administration (EIA)
May 2006 – present
The U.S. Energy Information Administration (EIA) is the federal government’s authoritative, nonpartisan source for energy data, forecasting, and analysis. With a $135M budget and 300+ staff during my tenure, EIA’s tools and publications serve millions of users globally and are widely used to guide investment decisions, inform policy, and support public understanding of the energy landscape. As the agency’s sole product designer, I led UX across 30+ public-facing tools and mentored developers and early-career designers throughout multi-year design and implementation cycles. I typically worked within lean, cross-functional teams of 4 to 6 people.
Principal Product Designer
(Fully remote), 2022 – present
Led UX strategy, visual design, and front-end implementation across EIA’s highest-traffic platforms, modernizing legacy infrastructure and driving over 8M annual user engagements. Focused on transforming data-heavy government tools into responsive, accessible experiences aligned with agency goals and user needs.
Led UX strategy, visual design, and front-end implementation across EIA’s highest-traffic platforms, modernizing legacy infrastructure and driving over 8M annual user engagements. Focused on transforming data-heavy government tools into responsive, accessible experiences aligned with agency goals and user needs.
• Achieved 2.25M+ annual homepage views from over 1M active users by leading the first full redesign of EIA.gov’s homepage (read the case study) in over a decade, from UX strategy and stakeholder alignment through high-fidelity mockups, live-coded prototypes, and launch. Removed the high-maintenance carousel, elevated the Today in Energy daily analysis, surfaced hidden tools and datasets, and aligned the visual design with agency-wide branding; presented and approved by the agency Administrator (C-suite equivalent).
• Drove 5.75M annual visits from 2.69M active users by independently redesigning Today in Energy ❐, EIA’s flagship daily analysis product, for the first time since 2011—modernizing the front end and selectively enhancing backend code to support new features, while working within scope and budget constraints that excluded full re-engineering. Used CSS and PHP overrides to update legacy styles, implemented responsive layouts and SVG graphics for improved readability, and collaborated closely with an energy analyst on alignment with content priorities and strategic goals.
• Generated 77.7K views from over 20K active users by leading UX and front-end design for the Wholesale Electricity Market Portal, a responsive Tableau-powered experience integrating seven regional dashboards into a unified, branded interface on EIA.gov. Delivered seamless cross-dashboard navigation, styled visualizations to match agency design standards, and implemented an automated outage notification system for near-real-time user communication. Collaborated with energy analysts and technical stakeholders throughout development, including coordination with the deputy CTO to resolve embedding limitations. Launched in April 2024, the portal received enthusiastic public feedback, described as “pretty sweet,” “obsessive,” and “crushing it.”
• Served 139K annual views from over 53K active users by leading the comprehensive redesign of the International Energy Outlook (IEO) ❐, a globally watched EIA publication analyzing long-term energy trends. Modernized layout, navigation, and mobile responsiveness, designed a scalable narrative template with larger imagery, and developed a PHP-driven data page to streamline updates across 455 downloadable files. Secured final approval from the EIA Administrator before the 2023 release—the last published edition before the IEO was paused due to agency-wide staffing reductions in 2025.
• Attracted 1.1M+ views from over 183K active users by designing and launching EIA’s Open Data website ❐ in tandem with API Version 2.0, improving access to public datasets for developers, researchers, and policymakers. Led branding, iconography, and global CSS theming, ensured cohesive UX across pages, and provided design direction and quality control throughout development by mentoring contract staff. The launch solidified the site’s role as the primary gateway to EIA’s modern data ecosystem.• Modernized the Petroleum ❐ and Natural Gas Navigators ❐, two of EIA’s highest-traffic tools, via CSS/JavaScript overrides to legacy backends—serving over 900K users combined in 2024.
• Maintained and enhanced high-impact visualizations, including the Monthly Energy Review Sankey diagrams ❐ and the Winter Fuels Outlook ❐, improving clarity, responsiveness, and publication efficiency.
Staff Product Designer
(Fully remote), 2018–2021
Directed UX strategy and hands-on design for large-scale energy data platforms used by analysts, policymakers, and the public. Focused on launching complex tools under tight timelines, modernizing legacy codebases, and scaling accessible design patterns across the agency’s digital infrastructure.
Directed UX strategy and hands-on design for large-scale energy data platforms used by analysts, policymakers, and the public. Focused on launching complex tools under tight timelines, modernizing legacy codebases, and scaling accessible design patterns across the agency’s digital infrastructure.
• Delivered a 16% increase in visits by leading the full UX/UI redesign and front-end development of Energy Explained (read the case study), EIA’s flagship energy literacy platform spanning 165+ pages and over 100 interactive visualizations. Modernized navigation, implemented responsive layouts, and transitioned to standalone pages with improved SEO metadata. Developed accessible Highcharts, created dynamic PHP-powered SVGs, and introduced GitLab-based version control to streamline updates and reduce errors. Coordinated with content owners, mentored developers, and delivered a scalable system that continues to power 16% of EIA.gov’s annual traffic.
• Engineered and implemented the State Energy Portal (read the case study), a multi-page platform with 13 dashboards per state, plus overview, analysis, and rankings pages—built on 1,700+ data series from 50 sources. Coordinated cross-office stakeholders on design, content, and technical goals. Designed scalable navigation and dynamic infographics using Angular, HTML, and CSS. Generated 259K views from over 50K users, with embedded visualizations generating 6,300+ additional views. Users praised it as “highly professional” and “exactly what we need.”
• Built and launched the New England Dashboard (see the case study) in under 3 months, delivering 40+ interactive, real-time visualizations to help users monitor winter energy conditions. Led UX, infographic design, and front-end implementation (HTML, CSS, SVG); collaborated with developers on Highcharts integration and with GIS specialists on dynamic mapping. Reused and extended patterns from earlier dashboards to accelerate delivery. The tool was praised as “spectacular” and “fantastic” by ISO New England (the regional grid operator), the Federal Energy Regulatory Commission (FERC), and energy analysts for consolidating high-value data into a clear, responsive interface.
• Reached 1.8M+ views from over 358K active users by redesigning the International Energy Portal ❐, EIA’s global-facing platform for energy production, trade, and reserves data. Created annotated mockups, designed a modular UI with country-level comparisons, sortable rankings, and dynamic maps, and improved usability across energy datasets spanning dozens of countries. The updated tool supported Congressional reporting under the SHIP Act and remains one of EIA’s most widely accessed international products.
• Built the API Query Browser ❐ prototypes for EIA’s Version 2.0 launch, helping users visually build queries and preview data. The tool reached 772K views from 138K users and underpins 1.3M+ daily API requests.
• Improved data storytelling with new interactive Sankey diagrams for the Monthly Energy Review ❐, serving 14K+ users and replacing legacy static software with accessible, visually rich charts.
• Refactored and relaunched the EIA Kids site ❐ with responsive layouts and accessible charting—reaching 3.64M views from 900K users, 192K of which came from mobile traffic.
Lead UX Designer
(Fully remote), 2016–2017
Led UX design and front-end development for high-impact data tools and infrastructure, shaping award-winning dashboards and cross-border platforms. Focused on scaling accessibility, modernizing visual systems, and advancing public energy transparency across the U.S., Canada, and Mexico.
Led UX design and front-end development for high-impact data tools and infrastructure, shaping award-winning dashboards and cross-border platforms. Focused on scaling accessibility, modernizing visual systems, and advancing public energy transparency across the U.S., Canada, and Mexico.
• Spearheaded the design and launch of the Hourly Electric Grid Monitor (read the case study; originally released as the U.S. Electric System Operating Data Tool), EIA’s first near-real-time public dashboard, supporting 1.2M+ views and 244K+ active users annually. Led end-to-end UX and information architecture for a platform visualizing electricity demand, generation, and grid flows across the U.S. Iterated through seven rounds of stakeholder feedback to ensure clarity, usability, and responsiveness. The tool supported emergency response during Hurricane Hermine and earned the 2017 GCN dig IT Award—EIA’s first-ever—outperforming entries from FEMA, HHS, and the U.S. Army.
• Redesigned and modernized the Electricity Data Browser ❐, a flagship tool for exploring generation, emissions, and pricing data, serving over 108K users annually. Designed advanced features like plant-level filtering and comparison toggles, created detailed implementation tickets documenting interaction logic and developer guidance, and coded all CSS and portions of the HTML. The updated UI aligned with EIA’s design system and accessibility standards, and was praised for its “flexibility to explore data.”
• Developed and delivered the North American Cooperation on Energy Information (NACEI) website (view the archived page ❐), a trilateral platform for U.S., Canada, and Mexico collaboration. Architected the site structure, visual identity, and custom SVG iconography, and hand-coded responsive HTML/CSS across all sections. Presented designs during international video calls to align strategy with partner countries. The site was featured in Today in Energy as a milestone in cross-border energy transparency.
• Led EIA.gov's ❐ transition to responsive design by redesigning the site’s global header, replacing a desktop-only flyout menu with a mobile-friendly, modal-based interface. Created a scalable SVG icon system implemented with LESS, and rolled out the header across all site pages as part of EIA’s official design system. Later, I personally retrofitted the header onto legacy pages using JavaScript, PHP, and AJAX, enabling responsive navigation on modernized sections like the Petroleum and Natural Gas Navigators.
• Designed and developed the Southern California Daily Energy Report ❐, EIA’s first public-facing dashboard, with a focus on responsive layout and print-friendly formatting. In 2024, the tool received 13.4K views from 6.0K active users.
• Designed the official EIA Recognition Coin, unveiled by the Administrator at the 2016 All Hands meeting. Collaborated with employee engagement and communications teams to create a meaningful visual symbol for honoring outstanding contributions aligned with EIA’s core values.
• Created visual branding and messaging for EIA’s core values campaign, including posters, banners, and iconography used agency-wide.
Senior UX Designer
(Fully remote), 2013–2015
Led UX and UI design for public-facing energy platforms, turning complex and often siloed datasets into clear, interactive tools. Focused on data storytelling, cross-agency collaboration, and scalable front-end systems for market analysis and long-term projections.
Led UX and UI design for public-facing energy platforms, turning complex and often siloed datasets into clear, interactive tools. Focused on data storytelling, cross-agency collaboration, and scalable front-end systems for market analysis and long-term projections.
• Redesigned the This Week in Petroleum ❐ web product, introducing a structured tabbed interface, improved chart presentation, and responsive layout to enhance readability and data accessibility. In 2024, it received 2.65M views from 404K active users, affirming its role as a key market resource.
• Designed the Coal Data Browser ❐, integrating datasets from EIA, MSHA, and Census to create an intuitive tool for coal sector insights. The tool received 26.7K views from 17.2K users in 2024.
• Led UX design for the Crude Oil Imports Tracking Tool ❐, featuring maps, refinery-level breakdowns, and customizable data views. In 2024, the tool received 10.3K views from 5.3K users.
• Redesigned EIA’s second-level topic landing pages (e.g., petroleum, natural gas), implementing modular layouts in HTML/CSS to improve content discoverability across high-traffic subject areas.
• Transformed the Annual Energy Outlook’s Issues in Focus section into a dynamic, reader-friendly experience with modal navigation, print styles, and a fully hand-coded front end.
• Contributed UX and interaction design to the Annual Energy Outlook Data Browser ❐, which received 161.9K views from 59.1K users in 2024.
• Modernized the Coal News and Markets page ❐, introducing Highcharts-based data visualizations. The page received 130.5K views from 59.6K users in 2024.
• Enhanced Electric Power Monthly data tables, converting monthly SAS output into styled HTML tables. The section received 330K views from 166K users in 2024.
• Designed the interface for the Energy Disruptions Map, a real-time tool tracking weather-related risks to energy infrastructure.
UX Designer / Junior UX Designer
(Washington, DC/remote), 2006–2012
Progressed from intern to UX Designer while contributing to the foundational design and front-end development of EIA.gov. Helped launch award-winning public tools, introduced modern visualization libraries, and built durable internal systems that supported long-term scalability and in-house publishing.
Progressed from intern to UX Designer while contributing to the foundational design and front-end development of EIA.gov. Helped launch award-winning public tools, introduced modern visualization libraries, and built durable internal systems that supported long-term scalability and in-house publishing.
• Designed and implemented the Electricity Data Browser (read the case study), the U.S. government’s first interactive tool for exploring electricity data. Integrated Highcharts and JVectorMap to support geographic analysis, filters, and time-series controls. In 2024, the tool received 240.8K views from 108.6K active users.
• Redesigned the Electricity Monthly Update ❐ (formerly Flash Estimates), improving visual clarity and usability. Introduced Highcharts to EIA and implemented it in production. In 2024, the tool received 22.9K views from 13.4K active users.
• Rewrote the codebase for the custom survey engine I originally developed in 2009 to improve maintainability, functionality, and user experience. Added built-in data aggregation and analysis features, including real-time response graphing and automated tallies, reducing the need for manual processing.
• Designed an innovative set of hurricane maps for EIA’s energy disruption coverage, overlaying static layers in Photoshop to simulate interactivity before ArcGIS offered web mapping. Manually updated storm paths (e.g., Hurricane Isaac) and implemented JavaScript to enable user-controlled layer toggling—pioneering a custom mapping experience for visualizing energy infrastructure at risk.
• Redesigned the EIA intranet, with contractors handling information architecture while I led the visual design and front-end implementation. Coded the site using ColdFusion and Ajax to modularize content updates and reduce maintenance errors.
• Designed the iconography and visual standards for the National Energy Mapping System, including the creation of the custom “energy infrastructure font” for ArcGIS. Developed a detailed style guide for map icons and color palettes to ensure scalable, consistent symbology across all energy mapping tools.
• Designed visual assets and branding materials for internal and external communications, including brochure and report covers, infographics, posters, promotional materials for EIA’s annual conference, and homepage banners. Created EIA’s official PowerPoint template and mentored a junior designer on the official Word template, co-developing usage guidelines and ensuring consistency in layout, typography, and visual identity. Also developed the visual brand for the Office of Communications and formalized the agency color palette as part of early design system efforts.
• Designed the concept for EIA’s updated agency logo, including color selection and foundational branding elements; collaborated with contractors to refine and finalize the mark.
• Worked on an EIA.gov homepage redesign, enhancing layout, content clarity, and support for the agency’s updated content strategy.
• Supported the implementation of a digital asset management system, including file organization, tagging schema, and internal usage guidance.
• Redesigned and rebuilt the Contact Us and FAQ pages, supported by usability testing and IA improvements that led directly to live changes on EIA.gov.
• Audited EIA.gov for compliance with OMB’s “Policies for Federal Public Websites”, resulting in strategic improvements to accessibility, usability, and content presentation.
• Redesigned the intranet, improving navigation and layout for internal staff, and later supported a broader modernization of the site.
• Redesigned the About EIA pages to improve structure, visual consistency, and readability. Conducted a card sort to define site organization and created wireframes and mockups using Excel, HTML, CSS, and Adobe Photoshop. Also contributed content and coordinated updates with program office staff.
• Designed an internal dashboard to help EIA stakeholders monitor website performance and user behavior, visualizing key insights from web analytics, search queries, customer surveys, and usability testing. The dashboard highlighted top entry and exit pages, content usage, satisfaction trends, and search behavior—providing a consolidated view of public engagement to inform design priorities across the site.
• Designed and developed a custom in-house survey engine, enabling EIA staff to build and manage web-based surveys with varied question types and conditional logic. Launched in 2009 for the agency’s annual customer survey, the tool replaced the need for third-party platforms like ForeSee and offered greater flexibility through customizable formats, open-ended responses, and database-backed storage for real-time results analysis.
• Designed the UX and visual identity for the original launch of Energy Explained, shaping the site’s information architecture, layout, and editorial strategy. Created high-fidelity mockups, branded assets (icons, color palettes, logo variants), and print headers for each article section. Conducted early wireframe testing to validate navigation and layout. The site received an Adobe Merit Award and 2nd place for Best Electronic Publication from the National Association of Government Communicators.
• Produced interactive media, including a Flash-based slideshow (How Much Renewable Energy Do We Use?) and animated holiday e-cards—both published on EIA.gov. Also created a slider puzzle game featuring EIA’s Energy Ant character for the Kids Page and contributed layout and visual treatments for the Kids Page redesign.
• Designed the A–Z Index for EIA.gov, improving site searchability and wayfinding based on content analysis and UX best practices.